Business Executive, SRM Galway
Specialised Relationship Management (SRM) provides a specialist credit-focused relationship expertise to around 8200 Business Commercial Banking customers. SRM is made up of a dedicated team of Relationship Managers managing customers identified as needing help with debt rescheduling and guidance until their business is restored to health, both on a face to face and telephony relationship basis.
As Business Executive you will assist the team in achieving a number of financial targets including income uplift, loss mitigation, as well as administer a portfolio of recoveries runway cases from the South Midlands West Region in preparation for formal handover to recoveries unit. You’ll manage customers both face to face and over the phone (on-going reviews), contribute to the achievement of team and divisional financial targets and may be required to lead and develop individual(s) within the performance and development framework.
Additionally, you’ll manage the upcoming review schedule of the portfolio and will ensure daily management of cases as appropriate / required. You’d take files from a number of SRMs in different locations and preparing them for formal handover to the recoveries unit to include following up on agreed action plans and strategies. Working with Relationship Manager’s you’ll ensure appropriate security reviews are undertaken and identify and pursue appropriate cross sales opportunities.
As Business Executive in SRM, you must have;
- Relevant banking experience with direct recent experience in a similar type role
- Relevant People Management experience commensurate with the role requirements
- MCC qualified, or be in the process of completing this qualification or be qualified through experience (i.e. suitably grandfathered) for RI / All Ireland roles, where deemed necessary
You will also have experience of;
- Interpreting audited accounts including balance sheet and cash flow
- Utilisation of the bank’s reporting and Credit Risk Analysis system
- Use of Microsoft packages including Word, Excel PowerPoint
In return, we offer an excellent employee salary and cash and benefit funding programme which can be tailored to suit your individual needs. In addition to financial benefits, we offer a wide selection of exclusive lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your own work-life priorities.
Please note as part of our referencing process credit checks will be undertaken.
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