Business Management Lead Job in Wilmington, Delaware US
Business Management Lead
The Corporate Internet Group (CIG) supports public Internet sites for all lines of business within J. P. Morgan Chase. CIG is comprised of over 500 professionals located in Delaware, New York, Ohio, Florida and Illinois. The group consists of senior business strategists, developers, infrastructure and architecture specialists, information architects, usability professionals, interactive designers, editors and other project support and operations staff. CIG works closely with all lines of business including: Auto Lending, Business Banking, Card Services, Commercial Banking, Education Finance, Home Lending, Investing, Private Bank, Private Client Services, Retail and Treasury. J.P. Morgan Chase's online sites are currently among the top ranked in the industry. CIG's goal is to provide consistent, integrated internet applications that are intuitive, dependable and easy to use for all customers. As a Business Management Lead, you will be responsible for leading a team responsible for managing and analyzing resource information related to employees and contractors working within the organization. This team is responsible for maintaining accurate resource information in our systems (which includes creating, updating, de-activating resources), auditing time reporting, validating contractor invoices and supporting billing activities. Additionally, the team is responsible for defining and creating appropriate reports for management review related to staffing, resource efficiency and resourcing strategies, analyzing the data and recommending action items. Responsibilities: This position requires a high level of MS Excel expertise, database design and PL SQL skills. This position will mainly consist of data management, collection and analysis of results. You will be responsible for presenting finding and making recommendations to different groups for their action. In order to maximize effectiveness, you will need to have strong leadership and communication skills as you will work closely with other groups within CIG. You will need to be able to define appropriate activities and provide direction to less experienced team members to accomplish team goals. Job Overview: Lead a small team (2 - 3 resources) responsible for managing and analyzing resource information related to employees and contractors working within the organization. The team is responsible for creating and reviewing management reporting addressing staffing, efficiency and quality. Additionally, the team is responsible for other administrative tasks related to time report auditing, invoice validation and resource management.