Business Process Analyst Job in Montvale 07645, New Jersey US
POSITION SUMMARY:
The Business Process Analyst will support a group of stores in all aspects of the Computer Generated Ordering (CGO) system. They are responsible for reviewing data in CGO Plus to validate store compliance as it relates to out of stocks. They are to be the single point of contact for all CGO related issues within their district and are responsible for providing CGO training and coaching to all appropriate associates to optimize performance.
KEY ACCOUNTABILITIES:
- Monitor the performance of the CGO system in a designated group of stores to ensure all required activities are being performed.
- Work closely with stores and the corporate office in developing best practices to enhance CGO processes.
- Identify and escalate issues to improve store results.
- Implement CGO in stores as directed and serve as the primary contact and trainer throughout implementation process
- Train, develop and mentor designated associates on the integration of CGO and it processes
- Visit assigned stores and meet with associates to review CGO and identify opportunities for optimizing system performance.
- Communicate all data issues to the corporate office which may affect the performance of CGO.
SPECIAL SKILLS, TRAINING, OR EXPERIENCE:
- 3-5 years experience in retail supermarket operations
- Strong oral and interpersonal communication skills with the ability to interact with all levels of management
- Proficient in Microsoft Word and Excel and data management systems
- Superb organizational skills with particular attention to detail and the ability to handle multiple stores and report issues on time sensitive schedules
- Self motivated and able to work independently with little supervision
APPLICATION INSTRUCTIONS
Please email your resume in MS Word, RTF, HTML, or ASCII text format. If you wish to enclose a cover letter, please include it in the body of your email message.
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May 13, 2010
• Tags: Business Process Analyst Job in Montvale 07645, New Jersey Us • Posted in: General