Business Process Analyst Job in Phoenix, Arizona US
Business Process Analyst
As part of the Mortgage Banking Originations Strategic Solutions team, you will act on behalf of the business on projects supporting the MB Originations technology platform. Responsibilities include analyzing workflow processes, evaluating viable process alternatives, and development of business requirements and functional requirements for the resulting solution. You will also support and participate in design, development, testing, and implementation activities, owning projects through the lifecycle to ensure quality and on-time deliver. On a day to day basis, you will act as an advocate for the business and user community, endeavoring to meet the goals of each project while designing the optimal user experience. In addition, you will need to work closely on the technical elements of each change with the development and testing teams to ensure the design is feasible, business and user goals are met, test plans and scripts are complete, and the product is of high quality. You may also work with the Policy, Procedure, Training, and Communications teams to ensure business impacts are well understood and communicated. You will also be called on to support the production environment, as needed, to ensure problems and questions are resolved. In addition, you will interact regularly with the user and business community to ensure we are constantly in touch with the business environment and ever changing needs of the stakeholder community. This also may include analyzing existing processes to ensure operational efficiency and making recommendations for improvement, evaluating current usage of systems and recommend future system needs, or performing other related tasks and special projects as assigned by management.