Business Process Improvement Analyst

CareersUSA, a leader in the staffing industry with 30 years of experience, has another job opportunity for you:

Our client is seeking a Business Process Improvement Analyst - Insurance Industry in Jacksonville, FL.

Earn $60 to $70 per hour at this full-time, temporary position. Work 40 hours per week, 9:00 AM - 5:00 PM.

Job Description:

Conduct formal assessment of selected software out-of-the box business process functionality compared to Business Requirements and Use Cases pre-determined by client company.
Plan, design content for and facilitate cross-functional project meetings and workshops to develop Future State Business Processes for client company.
Utilize process mapping software to design multiple iterations of formal business process documentation, as well as secure sign-off and approval from client companys' Stakeholders.
Perform process modeling and/or simulation activities to validate that Future State Business Processes are aligned to and meeting expectations of client companys' Business Case.
Perform Business Process Gap Analysis to determine organizational change impact and strategy for transitioning from Current State to Future State. This includes identifying and communicating Organizational Readiness Gaps from a business process perspective.
Create and execute Implementation Plan for Future State transition activities including:

Closing Organizational Readiness Gaps
Prioritization and proper sequencing of business process implementation activities
Development of Standardized Operating Procedures
Development of Measurement and Control mechanisms, including alignment with training, quality assurance, and metrics reporting strategies

Perform Staffing Analysis, including development of transactional staffing recommendation / model based on Future State design and impact to resourcing.
Provide day-to-day Project Management services across the project life cycle. Note that client company retains overall Management responsibilities.

Requirements:

4 year college degree
6 or more years of relevant work experience in business process improvement, including process design and re-design, data analytics, and process monitoring and control, as well as the use of process improvement methodologies and tools to eliminate defects and/or waste in products and processes, improve costs, cycle time and customer satisfaction.
2 years experience related to insurance operations (business processing, claims, customer service, information technology or underwriting) within an environment promoting a strong process improvement and quality assurance culture.
Certification in a Process Improvement Methodology, such as Six Sigma (Green Belt or Black Belt), Lean or TQM.
Certification in a Project Management discipline, such as Project Management Professional (PMP)
Advanced knowledge of principles, practices, methods, procedures and theories of property and casualty insurance processing.

Contact Information:

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