Business Relationship Manager Job in Calgary, Alberta Canada
The Broker Relationship Manager is responsible for growing residential mortgage business from a designated portfolio of Mortgage Brokers. Within the SMA customer segmentation model (Achiever, Builder and Starter tiers of brokers), BRMs will focus their attention on assembling and growing a portfolio of Achiever brokers, developing relationships with and providing them with high levels of service including underwriting activities. BRMs will also assist the bank in meeting its' targets with respect to cross selling other bank products to the mortgage customers.
SKILLS/KNOWLEDGE/REQUIREMENTS OF THE JOB
. Extensive experience in residential first mortgage underwriting
. Knowledge of and experience in dealing with mortgages generated by Mortgage Brokers and the mortgage broker industry in general
. Expert knowledge of bank mortgage products, and all the policies / procedures, relating to the credit adjudication and funding of the products
. Proven interpersonal and communication skills to deal with the demands of mortgage brokers and to be able to tactfully relay unpopular messages
. Sound organizational skills with ability to prioritize and give close attention to detail
. Thorough knowledge of the pertinent Real Estate market, competitor innovations, trends and developments
. Thorough knowledge of mortgage related products (Mortgage Insurance / Insurance, other credit products, deposit products and etc.)
. Knowledge of Bank external marketing programs
. Thorough knowledge of broker compensation
WORKING CONDITIONS:
. The incumbent will work from home and will provide a suitable space in order to permit them to conduct business without distraction nor intrusion upon the privacy of any customer materials. The space does not need to be utilized for mortgage borrower nor mortgage broker meetings.
The Scotiabank Group is an equal opportunity employer and welcomes applications from all interested parties. We thank you for your interest, however, only those candidates selected for an interview will be contacted.
No agencies please.
The Scotiabank Group is an equal opportunity employer and welcomes applications from all interested parties. We thank you for your interest, however, only those candidates selected for an interview will be contacted.
No agencies please.
If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=1307222-1848-8030