Business/System Analyst Job in East Hanover, New Jersey US
Business/System Analyst
TITLE : Business/System Analyst LOCATION : East Hanover, NJ. Every day, Kelly Services connects professionals with opportunities to advance their careers. We currently have an exciting contract opportunity for a Business/System Analyst one of our top clients in East Hanover, NJ. Responsibilities Business Analyst Platform Independent II Duties Attend weekly deployment and training meetings to assist with gathering weekly metrics, and building weekly metrics reports Work closely with our clients service managers to learn, document, and identify gaps in the on boarding IT activities. Review end to end new hire experience and processes, recommend additional improvements from request through hardware delivery, quick start video training and new hire help desk support. Document end to end process in a summary format including high-level process flows with swim lanes, critical dependencies and roles and responsibilities. Help test new processes, such as help desk improvements, quick start video and improved pki cloud-based solutions services. Manage and track project plan, action items and issues log. Lead and facilitate weekly team meetings to review metrics, progress against plan and track issues Summarize findings into a weekly executive report including metrics graphics and key findings. Brief project sponsors on the results. Coordinate and assist with monitoring and tracking of asset recovery activity, summarize results for executive briefing. Requirements: § Skills Self Leadership and Results Driven § 4+ years in managing IT projects and process improvements Ability to manage a project schedule, facilitate meetings and document issues and action items Business analysis skills, experience analyzing processes to identify critical path items and recommend improvements § Ability to transform data into information through the use of metrics gathering, Excel Graphics and PowerPoint summaries. § Experience in IT help desk, hardware deployment or employee on boarding training a plus § Good communication and networking skills, ability to navigate a complex organization, quickly develop a rapport with team members to partner and drive results In addition to working with the world???s most recognized and trusted name in staffing, Kelly employees can expect: - Competitive pay - Paid holidays - Year-end bonus program - Portable 401(k) plans - Recognition and incentive programs - Access to continuing education via the Kelly Learning Center Kelly Services® is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world. Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must use the apply now button below to submit your resumes. If you have questions about the position, you may contact the recruiter recruiting for this position (email/phone), however your resume must be received via the ???apply now??? button included within. We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com . Kelly Services???Celebrating 60 Years Kelly Services is an Equal Opportunity Employer.