CAE Sales Rep Job in Houston 77040, Texas US
Job Description
CAE Sales Rep
Tasks:
- Interacts with customers via telephone, e-mail, or face-to-face to
assist with a variety of customer inquiries and issues. Must be able to
wear telephone headset and manipulate objects such as pen, keyboard, and
mouse.
- Elicits and records customer information and inquiries using
a computerized system.
- Stays up-to-date with current and emerging communications and
entertainment technologies for both the Company and its competition.
- Recognizes, conveys, promotes, and sells products and service value.
Articulates our competitive advantage. Maintains excellent oral and
written communication skills, with demonstrated ability to articulate
relevant information and directions in an organized and concise manner.
- Demonstrates closing techniques consistently, repeatedly, and in a
timely manner.
- Demonstrates the ability to establish and maintain effective
relationships with customers delivering the Comcast Quality Experience
(CQE). Acts as an Ambassador for Comcast by building rapport with the
customer, supporting, reassuring, and educating the customer throughout
the call.
- Promotes and recommends Comcast products and services based
on a logical relationship to the customer's needs and interests. Enters
and confirms sales when appropriate.
- Supports Other lines of business as call volume dictates.
- Interacts
and communicates collaboratively within the sales group and other
groups, as appropriate, to provide a quality customer experience.
- Achieves overall performance goals of the organization.
- Attends training as required.
- Regular, consistent and punctual
attendance. Must be able to work nights and weekends, variable
schedule(s) and overtime as necessary.
- Other duties and
responsibilities as assigned.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as necessary.
Required Skills:
Requirements:
- High School or Equivalent
-
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- Generally requires 0-2 years related experience
Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer.
Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer.