Call Center Personal Assistant w/ Internet Search Exp Job in Carrollton 75006, Texas US
Company Information
Maestro is a rapidly growing internet-based personal assistance company. We provide high quality assistance over the phone, via email, and via text message to each of our members. Our growing corporate customer base includes leading Fortune 500 companies such as Nissan (Infiniti) and Toyota. We are looking for highly skilled agents (bi-lingual a plus) in the areas of concierge services and CSR. Please visit Maestros.com, Infinitipersonalassistant.com and Mytoyoguard.com for more company information.
Maestro in the news: Maestro Orchestrates Personal Assistants for NFL Superbowl (video)
Infiniti Personal Assistant Powered By Maestro/MyStar
Position Overview
Agents will be responsible for using the internet and our information system to answer requests given to them by our members. We are a 24/7 service and are hiring agents to fill the evening shift (3:00pm to 12:00am) and bilingual agents to fill the mid shift (11:00am to 8:00pm), the evening shift (3:00pm to 12:00am) and the overnight shift (12:00am to 8:00am). All shifts will require one weekend day..
Compensation
Our base starts at $12.50 plus differential for speaking and writing in Spanish and English of up to $2.50 for a starting wage of up to $15.00 an hour. After a 90-day positive evaluation, agents can receive up to an additional $1.00 per hour and a performance-based $100 monthly bonus. And once you graduate from our provided advanced assistance training program you will be paid up to $17.00 per hour based on performance level.
See below for other benefits.
Services Agents Provide to Our Members
- Travel Arrangements
- Driving Directions
- Appointment Setting/Reminders
- Entertainment Information (movie times etc.)
- Background Checks
- Phone Numbers/Addresses
- Message Taking
- Reservations
- Weather/Sports/General Trivia
- Personal Shopping
- Word Processing
Qualifications
- Ability to speak and write in English and Spanish fluently is preferred
- Superior customer service
- Quick adaptability/Creative problem solving
- Familiarity with Google
- High attention to details
- Well spoken and articulate with a clear speaking voice and volume
- Ability to type at least 35 WPM
Benefits
- Medical coverage
- Dental coverage
- Paid time off (40 hours for 1st year of employment, 80 hours for all subsequent years)
- Merit-based monthly cash bonuses
- Periodic merit increases
- Opportunity for advancement
Employment Application
We will only consider candidates who live within 25 miles of our address. Please use the interactive map below to verify.
If you think you would be an excellent addition to our team, please forward us your resume and the answers to the following questions (you can include your answers in your cover letter). Include the answers AND the links you used to find them in your response.
1. What date was the first PG-13 rated movie ever seen in a theater? What movie was it?
2. What is the last word of the last song on the last album to be recorded by the Beatles?
3. What is the name of our solar system?
Good luck!
Click on the map below for Google driving directions:
Maestro
www.maestros.com
16800 Dallas Pkwy #190
Dallas, TX 75248
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