CAMP CLERK
Black Diamond Group Limited is a leading provider of temporary and permanent modular accommodation and energy services in North America. With three complementary operating divisions and 13 strategic locations throughout Canada and the U.S.A., Black Diamond Group provides world-class site services to a full spectrum of industries including oil and gas exploration and production, construction, military, mining and education.
Black Diamond Camps is Canada’s third-largest supplier of remote work camps and amenities; BOXX Modular specializes in providing re-locatable offices trailers for urban settings; and Black Diamond Energy Services rents and sells a full complement of oilfield equipment and services, including mobile on-site accommodation, to all sectors of the energy industry.
Black Diamond Group Limited is a rapidly growing company that offers incomparable opportunities for individuals committed to stable career growth, a safe work environment and exceptional customer service.
At Black Diamond we value diversity and inclusion and are committed to achieving and maintaining a workforce that reflects our community. As an employer we aim to create a workforce based on employee merit with alignment to our strategic plan. At Black Diamond employees who have the talent and ambition to strive for excellence can excel in a barrier free environment.
We are committed to providing equal opportunity to qualified individuals interested in working for Black Diamond. If you have a disability that requires accommodation, Black Diamond is willing to make reasonable accommodations for the qualified candidate.
Reporting to Camp Manager, the Camp Clerk is responsible to oversee the day to day function of the front desk including the administration and check in/out of guests and arrangement of the guests food and accommodations.
Responsibilities will include but are not limited to:
The Camp Clerk performs some or all of the following duties:
· Check in and checkout of guests and administration of all paperwork, forms and room keys
· Issuance of meal cards and room keys
· Maintain a clean, orderly and presentable office at all times
· Maintain professional appearance
· Create signs as necessary
· Daily update of board account using camp manager software and camp attendant walk down sheets
· Generate and submit daily reports to clients and corporate office
· Receive, log, and facilitate maintenance requests.
· Receive, log and facilitate reservations
· Provide late check-in information to security on night shift
· Verify rooms marked as check-outs are cleaned and ready to sell
· Physically check discrepancies between board account and walk down sheets
· Maintain charge sheet and any concerns that arise
· Maintain stationery inventory and submit weekly order to corporate office
· Log all camp concerns
· Provide professional customer service
· Liaise with security as necessary by providing dorm reports. Any security incidents to be reported to management immediately.
· Facilitate fire warden program by providing dorm reports
· Maintain key control and administer daily issuance of master keys to housekeeping staff. Deficiencies to be reported to camp manager immediately
· Sign in and out of recreational equipment
· Invoices to head office on a weekly basis
· Operational issues to be reported to Black Diamond Management as soon as practicable
· Weekly charge sheets to Customer
· Facilitate evening movie. List movies available and sporting events based on channel selection
· Other duties as required
QUALIFICATIONS:
· Completion of secondary school is usually required
· Proficient in all Microsoft Office and Data Tools software applications
· Must be fluent in English both oral and written
· Have excellent communication and interpersonal skills
· Experience in the industry is preferred, but not necessary
· Perform in an ethical and professional manner
We want to thank everyone for applying, however only applicants that possess the required knowledge will be considered for the position.
Interested applicants should forward your résumé to:
Black Diamond Group Limited
campdesk@blackdiamondcamps.com