Canadian Commercial Account Executive (CCAE
When you sell products and services for the largest single provider of electronic security in the country, you've got a leg up on the competition already.
ADT is not only larger than the next six smaller security companies combined, it's also the choice of 90% of Fortune 500 companies - and that kind of respect goes a long way in sales. If you're looking for a company that will treat you right and reward your hard work, start at the top with ADT.
We're expanding our elite sales team with dynamic, forward-thinkers who are ready to grow with ADT. Become a member of our sales team and you'll enjoy unlimited earning potential, generous incentive plans and extensive marketing support.
At ADT, you'll be making a difference by providing much-needed products and services that support the well-being and security of our clients in markets such as life safety monitoring, property protection and crime, fire, and flood prevention.
If you bring the drive, we'll teach you everything you need to know about our products and services. At our ADT University, you'll receive comprehensive training to arm you with the skills, information, and tools you'll need to reach your full potential. And because we're part of Tyco International, we can prepare you for a career on a global scale.
ADT offers a highly competitive compensation and benefits plan including medical, dental, prescription coverage, paid life insurance, pension, tuition reimbursement, commission bridge and more. We'll also provide you with a cell phone and auto allowance to assist you in successfully meeting your sales goals.
Position Summary:
The Commercial Sales Executive is responsible for promoting and selling ADT services and technology within an assigned territory, leveraging relationships, closing new business for ADT and ensuring customer retention. This person is the ADT "brand steward", charged with telling the ADT story and clearly demonstrating that ADT is the leading electronic security provider. The Commercial Account Executive is responsible for securing profitable sales and upgrades to new, existing and discontinued ADT Commercial customers while maximizing customer satisfaction and retention by initiating post installation follow-ups. This rep will also have a commanding knowledge of our product line, as well as that of our services.
Duties and Responsibilities:
- Adhere to current ADT policies, procedures, products, programs and services.
- Create new market share by selling ADT products and services to new local commercial customers.
- Sell additional products and services to existing accounts that continue to present new sales opportunities. Sell add-ons, amend, and convert existing customer systems to meet the customers' expectations.
- Renew existing customer agreements.
- Responsible for resale opportunities within an assigned territory
- Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers.
- Utilize approved marketing materials to include the Commercial Model Sales Call process to present sales presentation and proposal to prospects, assuring the customer understands our value proposition, positive features, benefits and advantages of our products and services over those of the competition. This includes the use of the ADT "We Care" form in all customer appointments.
- Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques.
- Follow up with prospects.
- Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research.
- Obtain referrals and work with Centers of Excellence.
- Process work order and complete all paperwork in accordance with approved and standardized procedures.
- Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service.
Education:
- College degree preferred.
- High school degree or equivalent required.
Experience:
- Minimum of 2 years experience as a successful commercial sales representative in the security, IT or other technology sales industry, demonstrated by the consistent ability to meet and exceed quota.
Skills:
- Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and ADT organizations
- Action Oriented
- Drive for Results
- Business Acumen
- Customer Focus
- Functional/Technical Skills
- Builds Effective Teams
- Interpersonal Savvy
- Organizational Agility
- Conflict Management
- Managing Diversity
- World's largest electronic security and alarm monitoring provider to residential, commercial, industrial and governmental customers.
- Protects more than 5 million North-American home and 80% of the world's top 100 retailers
- Responds to more than 50,000 crimes in progress each year
- Interfaces with approximately 38,000 law enforcement, medical and fire agencies across the country
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