Cards Implementation Manager Job in London, London UK

Cards Implementation Manager - Prepaid

 

The purpose of the role is to take prepaid card projects from agreeing terms through to launch and post launch review.

 

Responsibilities:

 

·         Work closely with internal stakeholders to take new card projects from early stage and manage them through to post-launch review.

·         Work closely with the department manager to ensure that every new project is set up in an appropriate manner and that all necessary ongoing activity is planned

·         Liaise with card schemes over project actions and scheme documentation, build relationships with key personnel in card schemes to facilitate smoother project implementation

·         Work closely with Processors / Programme Managers project representatives to ensure that projects are delivered

·         Attend client meetings with or without Directors and take initiative to get necessary actions carried out

·         Template documents and procedures to improve workflow

·         To ensure that any concern that the company is not Treating Customers Fairly, is raised with department manager and not to rely on others to notify of this concern.

·         Any other ad hoc duties that may be required from to time to time.

 

Skills required:

 

·         Excellent oral and written communication

·         Project management, preferably with some formal training / qualification

·         Attention to detail

·         Problem solving

·         Influencing

·         Self-starter, able to organise self and others

·         Inter-personal – ability to deal with a range of partners and suppliers at many levels

 

Additional skills:

 

·         Must have previous Financial Services Project Management experience, ideally in more than one environment, ideally cards.

·         Must be able to demonstrate having worked in at least one and very preferably two or more demanding environments where the skills above have been fully tested