Case Handler
If you pride yourself in quality customer service and are looking for a temporary job within a “blue chip” company then this vacancy will be of interest to you. This company is looking for Graduate Case Handlers that have a customer centric approach to handling customer queries and maintaining customer relationships. If you posses the skills and experience below and have previous customer service experience then this company will want to meet you.
The ideal candidate will have previous customer service experience, an excellent telephone manner and have previously worked within the Banking sector.
Main Duties
- Dealing with incoming calls
- Resolving customer queries
- Manage case files
- Updating the in-house system
- Working to targets
Key Skills
- Excellent customer service experience
- Strong IT Skills
- Excellent organisational and time management skills
- Experience of working using own initiative as well as working as part of a team
- Previous experience dealing with complaints is desirable
- Previous experience working within a call centre environment
- Punctual and flexible
To apply for this Case Handler role based in South Leicester, please click the Apply Now Tab!
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