Case Manager II (Pool)
The Case Manager II (CM II) serves as a key member of the interdisciplinary team and actively manages and directs resource utilization to achieve the highest quality outcomes during a patient's rehabilitation experience. The CM II coordinates and advocates for the patient during their hospitalization and from admission to post discharge. As an effective communicator, the CM II manages information to effectively oversee health care delivery and facilitate interdisciplinary plan of care decisions. The CM II facilitates timely communication regarding the patient's care, establishes and monitors the discharge plan implementation while identifying and addressing patient's psychosocial and support systems issues. The Case Manager II oversees the effective coordination of services and manages issues in the following main areas: admission and discharge, team conference and interdisciplinary plan of care communication, patient and family education, payor relations and total fiscal management. The CM II performs ongoing utilization review and acts as a liaison to the payor while assuring that cost effective treatment is provided by the team. The case manager assures that regulations regarding patient's rights are fulfilled.
The Case Manager II is actively pursuing their CCM Certification and must obtain it within two years of being in the CM II position.
License and Certification: - Actively licensed or certified health care professional with the ability to independently complete an assessment within the scope of practice of their discipline (for example RN, SW, OT, PT, ST, and Rehabilitation Counseling). Certification is considered to be a process by which a government or non-government agency within the United States grants recognition to an individual who has met certain predetermined qualifications from a credentialing body. - Must meet eligibility requirements for CCM certification upon entry into this position OR within two years of entry into the position. - CCM certification must be obtained within two years in CM II position.
Education, Training and Years of Experience: - For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN preferred. A diploma is acceptable only in those states whose minimum requirement for licensure or certification is diploma rather than Associate Degree. - For all other eligible licensed or certified health care professionals, must possess a minimum of a baccalaureate degree and graduate degree is preferred. - 2 years of rehabilitation experience preferred
Machines, Equipment Used: - General office equipment such as telephone, copy machine, fax machine, calculator, computer.
Physical Requirements: - Good visual acuity and ability to communicate. - Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 30 pounds. Reasonable assistance may be requested when lifting, pushing, and/or pulling are undertaken which exceeds these minimum requirements.
Compliance: - Adheres to the company's Standards of Business Conduct. - Maintains current licensure and/or certifications, if applicable.
Skills and Abilities: - Ability to speak, read, write, and communicate effectively. - Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner. - Ability to work independently without supervision.
Environmental Conditions: - Indoor, temperature controlled, smoke-free environment. Occasional outdoor exposure. - Exposure or potential exposure to blood and body fluids may be required. - Handicapped accessible. - May work under stressful circumstances at times.
Proficiency or Productivity Standards: - Meets established attendance standards. - Adheres to hospital/department dress code including wearing ID badge. - May be required to work weekdays and/or weekends, evenings and or night shifts if needed to meet deadlines. - May be required to work on religious and/or legal holidays on scheduled days/shifts. - Will be required to work as necessary during disaster situations, i.e., before, during or after a disaster. - May be required to stay after workday to assist after a disaster situation until relief arrives. - May be required to perform other duties as assigned by supervisor.
