Case Managers / Assistant Case Managers – Mortgage Arrears Management recruitment
Case Managers / Assistant Case Managers
Retail Arrears
Our client is currently seeking to recruit a number of individuals to join their Retail Arrears Management Team. This role involves the collection and day to day management of loans to include loans in default and proactively work with customers in order to achieve and sustainable solutions and repayment plans.
Responsibilities:
- Collection of loans in Arrears:
- Working a queue of distressed loans, proactively contacting customers between 2 and 6 months in arrears.
- Dealing directly with Members in formulating and driving appropriate, sustainable repayment arrangements and loan modifications.
- Dealing with High Exposures of over €1m.
- Evaluating and agreeing sustainable solutions such as interest only, term extensions and capitalisation of arrears.
- Meeting members to evaluate circumstances and solutions.
- Working with third parties including solicitors and financial advisors to identify solutions for members.
- Instruction of property visits where appropriate.
- Strict compliance with process and procedures governing all aspects of the Retail collections process to include adherence to statutory code of practice governing the management of Mortgage Arrears
- Participation in ad hoc project work as part of ongoing team development.
Requirements:
- The successful candidate must have at least 3 years' experience in a Credit Management or Credit Underwriting role in Retail lending.
- Strong business acumen and excellent judgement in dealing with stressed situations.
- Confident around teh MARS and MARPS processes.
- Excellent team player with proven communication ability and strong interpersonal skills
- Highly focused and results driven individual with proven track record in performance management and/or risk based work prioritisation.
Please contact Ben Latchford for more details on 01 6610444 or apply directly via this site
July 3, 2012
• Tags: Assistant Case Managers, Case Managers, Mortgage Arrears Management recruitment, Retail Banking careers in the Ireland • Posted in: Financial