Cash Equities Application Support (AVP/Associate) – Investment Bank recruitment

Responsibilities:

Providing first and second line support of applications used by the Cash Equities Trading Front Office users including cash agency and program trading
Managing incidents / application outages and proactive involvement in follow-up actions
Interface with regional and global development groups to ensure delivery meets the firm standard
Global project work in the ITIL focused production management arena to streamline and drive forward the platform capability and associated controls
Detailed knowledge of all business flows, the application architecture and the hardware configuration for supported applications
Take lead where required under crisis management situations and effectively advise and communicate to traders
Provide ad-hoc reporting and investigative support to business managers or compliance staff when existing systems are unable to provide the necessary data for these teams
Provide application software and hardware support including driving the development of tools needed to provide effective control and support
Define new operating system, infrastructure, application and business oriented monitoring alerts and coordinate their integration into existing monitoring tools
Escalate all unresolved issues to senior management as appropriate

Requirements:

Bachelor Degree in Computer Science
Min.3 years front office application support experience, preferably in Cash Equities business
Good knowledge of Equity products and the business flows
Good understanding of Sybase/Oracle, Perl/Shell, and Unix/Windows
Excellent communication skills
Good ITIL awareness and preferably certification
Strong analytical and innovative problem solving skills

To apply, please submit your CV to stella@aptitudeasia.com

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