Cash Equity Junior Application Support Analyst – US Listed Brokerage Firm recruitment
Responsibilities:
• Provide production support for regional desks and clients
• Manage software installations and configuration on Unix and Windows platforms
• Perform the implementation or upgrade of dealing product on dealing desks
• Manage and track daily production problems; ensure effective and timely resolution and communications to clients as well as internal traders
• Initial contact point for all Market Data, Algo, FIX engine related issues on dealing desks
• Troubleshoot trading application, on Windows and UNIX platform
• Ensure adequate performance and operation of the Market data and Algo systems; monitor the performance/operation, diagnose and address any problems
• Manage and track daily production problems; ensure effective and timely resolution and communicate to external client; carry out bug fixes and/or report bugs back to the development team
• Handle first level support issues, solve or route to second level
Requirements:
• University degree in Computer Science, Information Technology or a related discipline
• No more than 4 years work experience, experience of supporting front office trading application in financial industry is preferred
• Practical first line support experience to both internal traders and clients
• Excellent application and system problem-solving skills
• Knowledge of Asian equity markets, OMS concept and order routing system
• Practical experience in UNIX, Scripting
• Good knowledge of SQL and Windows
• Strong communication skills with fluency in English and Cantonese.
• Good client management and interpersonal skills
To apply, please submit your CV to anson@aptitudeasia.com