Cashier/Receptionist, (No. 4411) Job in Fremont, California US
Cashier/Receptionist, (No. 4411)
Essential Functions: - Greet and assist patients that present. - Working knowledge of Health Plan coverage types, for example (but not limited to) traditional, deductible, etc. - Check in patient by following check-in policies and procedures and using the check-in systems of manual visit records when the systems are down - Check out patients by following check-out policies and procedures and using the check-out systems or manual visit records when the systems are down, if applicable - Follow appropriate procedures when registering exception-type patients such as non-members, out-of-area health plan members, Medicare, Medi-Cal, and industrial patients - Assist patients by providing general information and explaining co-pays/applicable fees. - Maintain the patient will-call area box, if applicable - Communicate with clinical and business office staff as needed - Cash Handling Reconciliation Deposit and handle cash according to the Cash Handling Responsibility Agreement. - Perform other duties as required Qualifications: Basic Qualifications: - High School Diploma/GED - 6 months of work experience - Ability to read and follow instructions, short correspondence, and memos - Communicate with health care providers, staff, patients, and visitors - Professional phone etiquette - Ability to multi-task, organizes, manage time, and prioritize work flow in a complex environment - Knowledge and use of computer and computer keyboard - Must be willing to work in a Labor Management Partnership environment - Also refer to the detailed responsibilities outlined in the L29 Cash Handling Responsibility Agreement. - This position is for the float pool. - The majority of time, you will be floating to different departments. - This position is to back-fill for vacations sick calls and any other leaves that need to be covered.