CCTV Inside Sales and Customer Support Representative Job in Louisville 40201, Kentucky US
Honeywell International is a $36 billion diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and specialty materials. Based in Morris Township, N.J., Honeywell’s shares are traded on the New York, London and Chicago Stock Exchanges. For additional information, please visit www.honeywell.com .
The company is committed to providing quality products, integrated system solutions and services to customers around the world. Honeywell products touch the lives of most people everyday, whether you’re flying on a plane, driving a car, heating or cooling a home, furnishing an apartment, taking medication for an illness or playing a sport.
Honeywell International is a diversified technology and manufacturing leader of aerospace products and services; control technologies for buildings, homes and industry; automotive products; power generation systems; specialty chemicals; fibers; plastics and advanced materials.The company is committed to providing quality products, integrated system solutions and services to customers around the world. Honeywell products touch the lives of most people everyday, whether you're flying on a plane, driving a car, heating or cooling a home, furnishing an apartment, taking medication for an illness or playing a sport. Based in Morris Township, N.J., Honeywell employs approximately 125,000 people in 120 countries. Its shares are traded on the New York Stock Exchange under the symbol HON, as well as on the London, Chicago and Pacific Stock Exchanges. It is one of the 30 stocks that make up the Dow Jones Industrial Average and is also a component of the Standard Poor's 500 Index.
Honeywell Security Group (HSG) is a strategic business unit in Automation and Control Solutions (ACS). HSG is a leading innovator, manufacturer and supplier of electronic security technology protecting millions of homes, businesses and government facilities across the globe. Products include burglar and fire alarms, access control and video surveillance systems. HSG serves customers worldwide from more than 120 offices in over 40 countries and its distribution business, ADI, has more than 200 branch locations.
Honeywell is seeking an outstanding Inside Sales and Customer Support Representative with previous experience in CCTV, Access Control, or Computer Networking to add to our Louisville, KY team; if you are interested in this exciting, new opportunity with a global leader, we want to talk to you today!
TASKS RESPONSIBILITIES
Responsible for growing sales, maintaining detailed technical/product knowledge and assisting dealer base and sales staff with the presale design of systems products.
Process customer and branch requests for assistance on presale design of systems related products in the form of written quotes.
Processes orders and provides customer service by assisting in product selection, negotiating price, performing order/quote entry, researching/resolving customer questions/complaints, maintain sales literature/displays and arranging for customer training.
Generates sales by cold/warm-calling current/prospective customers, educating them about product lines and providing advice.
Maintain a detailed daily log of all telephone and quote activities.Participates in industry events by attending trade shows/association programs and obtaining/providing product training.
BASIC QUALIFICATIONS: Minimum High School Education or GED Minimum 1 year CCTV, Access Control, Computer Networking or Computer Security experience required Minimum 1 year Customer Support experience ADDITIONAL QUALIFICATIONS: PSNA or other related industry recognized certification Electronics, Networking or security industry experience preferred Strong verbal, organization, customer service, multi-tasking and basic math skills PC literacy and team mentality Ability to adapt to a strong cultural work environment As an Equal Opportunity Employer, Honeywell is committed to a diverse workforce.