Central Billing Office (CBO) Trainer Job in Chicago 60666, Illinois Us
CENTRAL BILLING OFFICE TRAINER
Position Overview:
This position is responsible for providing training to our client practices that are using eCW Software.
**Interested Candidates are asked to apply directly to www.eClinicalWorks.com/jobs **
Job Functions /Responsibilities:
As a Central Billing Office Trainer, 80% of his/her responsibility is to train client practices and 20% is Other.
Training:
· Travel to client sites and train end users (doctors and clinical staff) on the eCW software and ancillary functionalities via one-on-one coaching and classroom instruction.
· Develop Work flow processes
· Demonstrate the software to client practice, make suggestions and provide training
· Communicate / escalate issues to Project Managers to promptly and effectively address the issues
Other:
· Prepare various reports such as Checklist Report after completion of training, Expenses Report.
· Document all training sessions
Requirements:
· Any Bachelors degree
· Minimum 3-5 years experience in EMR
· Must have experience in Medical Billing and in central billing office
· Must be willing to travel a minimum of 75% per month to anywhere in the 50 US states
o Chicago based CBO Trainers can expect to travel outside of the Chicago area less than 25% of the time.
Other Skills / Abilities:
· Detailed oriented
· Professional demeanor
· Ability to deal with stressful situations
· Exceptional customer service orientation
· Basic knowledge of technical terminologies
· To be able to coach and train diverse group of people
· Ability to Travel - Must have a valid driver’s license before date of hire, Must have own means of transportation, or be willing to be responsible for your own arrangements for a car
· Exceptional communications (oral written) skills --- be able to conduct engaging and effective training sessions to diverse audience
· Must become a eCW Certified Professional at completion of initial training
· Ability to multi-task and excel in a fast-paced environment
· Work well independently and as part of a team
2 Technology Drive | Westborough, MA 01581 | Tel: 508-836-2700 | Fax: 508-836-4466 | www.eclinicalworks.com