Certified Pharmacy Tech (Temp) Job in Phoenix, Arizona US
Certified Pharmacy Tech (Temp)
Adecco Medical and Science, a division of the world leader in the recruitment of medical and scientific professionals, has an opening for a Certified Pharmacy Technican- in Phoenix, AZ (**TEMPORARY 4-6 week contract) Description: This position has the primary responsibility of working closely with patients and their prescribing physician to ensure they receive all of their specialty medications when needed. This position requires superior customer service skills, the ability to build credible relationships and the ability to remain objective under stressful situations. Applicants must possess excellent communication skills, critical thinking and problem solving techniques, and a working knowledge of the online prescription benefit adjudication process. This position requires the management of an ongoing patient case load using organizational and follow up skills. Individual is responsible for effectively communicating with Spanish speaking patients. ESSENTIAL DUTIES AND RESPONSIBILITIES · Call center based Pharmacy Tech position with ongoing patient management responsibilities. · Places daily and monthly calls to Oncology/Transplant patients in order to o monitor compliance/persistence of medications, o evaluate adverse reactions, o refer patients to the clinical pharmacist when necessary and as needed. · Makes contact with physician offices to verify new prescriptions received, refills and communicate clinical information throughout each work day · Notifies pharmacist of relevant clinical information gathered during calls to provider or patient that may affect a patient?s disease state, medication regimen, or method of funding. · Enters prescription orders clinical data requirements · Understands the process of insurance verification and online prescription adjudication · Investigates patient insurance benefits and other supplemental payor information in order to maximize prescription medication funding and minimize out of pocket patient expenses. · Investigates alternate funding from non-profit foundations or manufacturer sponsored compassionate care programs when appropriate · Constant communication with health care providers, pharmacy benefit managers and patients in order to ensure the timely delivery of medications · Coordinates medication ship date between patient or provider and our product distribution team Building credible working relationship Clinical Specialists, National Sales Reps, Product Fulfillment Supervisor Effectively communicate prescription information to patients (Spanish and English) KNOWLEDGE, SKILLS and ABILITIES · Superior Customer Service and Communication skills are required. · Ability to work well under pressure in a fast paced working environment · Ability to prioritize with little supervision, multi-mask and meet deadlines · Strong data entry skills · Ability to work effectively and efficiently as individual or in a team environment · Excellent attendance and punctuality is expected. EDUCATION and/or EXPERIENCE · 2+ years in a medical office or medical specialty office environment is a plus. · 2 + years in a high touch Customer Service environment is required. · Experience with third party prescription insurance billing including Medicare is plus. CERTIFICATES, LICENSES, REGISTRATIONS · Certified and licensed pharmacy technician preferred If you are interested in this opportunity or other opportunities available through http://www.adeccousa.com please apply online or email your resume directly to mytrinh.nguyen@adeccona.com The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Medical and Science offers benefits including Tuition Reimbursement, 401(k), and Insurance Benefit Plans. Adecco Medical and Science is an Equal Opportunity Employer.