Change Management Analyst Job in Portland, Oregon US
10658595
Change Management Analyst
Location: Portland, OR
Duration: 6+ Months
Start: ASAP
Must be eligible to work in the United States
No visa sponsorships available at this time
MUST BE ABLE TO PASS FBI LEVEL BACKGROUND CHECK
REQUIRED
High school diploma or equivalent required.
A minimum of 10+ years of applicable experience
10 years of demonstrated analyst experience using modeling languages, technical product life cycle concepts, requirements engineering and training delivery among other applied skills and knowledge.
Microsoft Office 2010
Technical interviewing skills in a information system project environment
Experience with Microsoft Visio, Word, Excel, Metastorms ProVision, and Adobe Captivate. Ability to facilitate groups through process design and requirements gathering sessions.
Able to work independently on assigned tasks and manage their workload, while also working with other members of the project on shared tasks.
Functional/process interviewing skills in the business environment
Communication skills including facilitation, negotiation and conflict resolution
Writing skills, and the ability to present information in various forms such as textual, graphical and statistical
Modeling of processes, development of requirements, and verification of deliverables using industry-standard modeling languages and tools (such as Metastorms ProVision)
Requirements engineering and software development life cycles
Training development and delivery skills
Change management methods
Knowledge of and experience with Microsoft Office suite of products to create Word documents, Excel spreadsheets, Power Point presentations, Visio flowcharts, Adobe Captivate modules, and MS Project inputs
RESPONSIBILITIES
Lead requirements elicitation workshops and present findings.
Decompose high-level information into details and abstract up from low-level information to resolve solution versus requirements conflicts.
Facilitate priorities and resolve requirement conflicts among various stakeholders.
In collaboration with the Sponsor and Project teams, develop a comprehensive and rigorous change management plan that will ensure that the system, business processes, and changes to the system are successfully adopted and implemented by the user community.
Study the system, system operations and maintenance issues, business practices, and procedures to determine the scope and content of specialized training programs to increase the skills and knowledge of staff.
Decide upon training needs and include major areas of uncertainty in approach, methodology, or interpretation and evaluation processes resulting from such elements as continuing changes in program, technological developments, unknown phenomena, or conflicting requirements.
Plan and carry out the training project or assignment (delivery) including resolving most problems, coordinating the work with others, interpreting policy in terms of established objectives, determining approach to be taken, and the methods and techniques to be employed, and training the trainers if appropriate.
Develop formats of the courses and determine the emphasis to be placed upon each segment.
