Change Management Specialist Job in Chantilly, Virginia US
Change Management Specialist
Position Description Works with management to document and recommend improvements to business processes within the organization. Serves as a resource in the area of documenting data and process flows and corresponding management controls. Assists managers and staff in ensuring systems and processes are highly efficient and effective at achieving results that are documented and repeatable. Provides expertise and serves as a resource for management in building process models using industry-standard modeling languages and tools. Provides guidance of needs assessments, project process mapping, benchmarking and implementation of process improvements. Develops and supports structured management of business documents and artifacts which include training documentation, desk procedures, system requirements, process designs, etc. Leads the design of structured change management approaches. As appropriate, plans and leads process improvement projects, studies, and analyses and, organizes, and/or directs, team efforts to develop, present to management and implement recommendations. Partners and collaborates with other specialists and teams to perform lessons learned, after action. Reports and root cause analysis as part of identifying opportunities to apply business or process improvement strategies. Required Experience Knowledge of multiple business process management, process improvement, and Quality Assurance methodologies and tools (e.g., process controls, process mapping, Lean, Six Sigma, Root Cause Analysis, etc.). Skill at applying analytical methods, best practices and techniques to assess and improve a broad range and complex business operations sufficient to provide leadership and practical expertise to an electrical utility. Skill at applying project management principles and techniques, set objectives and targets, create work plans, and reliably deliver results in an environment of competing demands. Ability to establish and maintain high credibility and reliance in a consultant-style relationship with clients. Active TS/SCI Clearance Bachelor?s Degree or a minimum of 6 years of relevant experience