Change Programme Manager, Assistant Vice President recruitment

Our Company

State Street Corporation (NYSE: STT) is the world's leading provider of financial services to institutional investors including investment servicing, investment management and investment research and trading. With $21.807 trillion in assets under custody and administration and $1.866 trillion in assets under management at December 31, 2011, State Street operates in 29 countries and more than 100 geographic markets and employs 29,740 worldwide. For more information, visit State Street’s web site at www.statestreet.com

Promoting a culture of excellence

With more than 29,000 employees across 29 countries, at State Street, our people are our greatest asset. We recognize that highly skilled, engaged and productive employees are essential to our success. Our company values reflect our commitment to employee engagement, Global Inclusion and corporate social responsibility — to help you build a fulfilling career. Around the world, we aim to be an employer of choice by offering competitive compensation and benefits, personal and professional development opportunities, and a work environment that promotes a diverse array of people, ideas and skills.

We’re a company that insists on, and rewards, performance excellence. We know our success hinges on attracting the best people to join us — people like you.

We encourage you to explore the possibilities that a career at State Street can offer you.

State Street is committed to embracing diversity and inclusion in the workplace.

Purpose of Role:

Responsible for the programme management of change for key clients.  Manage stakeholders and activities through the full project lifecycle.  Track and report on the progress of client change including the resolution/escalation of issues to ensure delivery stays on track.
 

Duties include, but are not limited to the following:
• Consistently apply the standard process, framework and governance model for the delivery of key client raised change programmes
• Log, track and manage all change in key client programmes
• Understand scope and complexity of client change requests
• Identify impacted teams/resources and ensure they are fully engaged in the change
• Ensure resources are clear of their roles responsibilities relevant to the change.
•Provide support and coaching where necessary
• Ensure client requirements are clearly understood and signed-off by all stakeholders
• Set-up and updating of project documentation; i.e. project plans, action logs, risk issue logs and change cost estimates
• Project status reporting
• Project closure and lessons learned, ensuring any identified remediation is actioned in a timely manner
• Record and track MI for individual items as part of the overall client change MI
• Identify and manage prioritisation clashes
• Determine project costs ensuring they are passed onto the client for approval
• Suggest and implement improvements to the Change delivery model
• Chair and facilitate project meetings                                                                

PERSON SPECIFICATION

Specific Qualifications/Skills:
 
• Project management (e.g. PRINCE2) preferred but not essential

Level of Education:

• IAQ qualification, BS/BA degree Business, Finance, or Accounting preferred but not essential.    

Previous Level of Experience:

• Solid knowledge of the financial services industry. 
• Proven experience in Asset Servicing, Accounting, Pricing and Project Management. 
• Skills - interpersonal, numerical, problem-solving, analytical, etc Disposition - motivation, team skills, ability to work under pressure, etc
• Engagement and management of internal and external stakeholders
• Knowledge of the full project lifecycle and relevant documentation
• Extensive client management experience
• Experience in project planning
• Risk and issue management
• Excellent communication skills and ability to liaise at all levels of the project from team members to project sponsor
• Track record of influencing and motivation of range of resources
• Strong organisational skills and ability to manage multiple projects at the same time
• Demonstrate the ability to remain calm and professional with demanding clients at all times.

To apply to this position, follow the "apply now" link. To locate this position in our application page, please use the KEYWORD search functionality and insert either the State Street Job ID 49487 or the Location.