Chase Works – Collector II – Auto Custom Finance
Status:Part Time, Temporary/Contract/Project
Job Ref Code:110089953
Job Location:garden city, NY 11530
ChaseWorks offers temporary opportunities within JPMorganChase, provides flexible schedules, and an opportunity to work for a leading financial powerhouse. What does this mean for you? If you value flexible schedules, competitive salaries, top notch training and a fast paced exciting work environment, then consider ChaseWorks. We are looking for enthusiastic individuals who possess a commitment to superior customer service to join our growing teams. Whether you are looking for a full time, part time, temporary or long term, we have it all in ChaseWorks.
This is a temporary position (length of assignment to be determined)
As a collector, you will collect past due amounts on Auto Finance accounts, working with more difficult accounts (long term delinquent accounts and those not paid as promised.) You will locate and contact customers by telephone and mail, handle moderately difficult skip-trace assignments, assess the individual circumstances and decide upon an appropriate course of action. This will include determining reasons for non-payment, negotiating payment arrangements, offering suggestions to customers on how to meet their obligations and advising them as to the possible consequences of not meeting the obligations. You may also help develop restructuring plans to assist clients in resolving delinquency and avoiding repossession of vehicle
Work Schedule: Monday/Wednesday/Friday 8am-5pm. Tuesday/Thursday 10am-7pm. Every other Saturday 8am-12pm
- At least one year of telephone customer contact experience required
- High school diploma or GED preferred
- At least one year of collections experience preferred
- Complete knowledge of relevant federal regulations and/or the Fair Debt Collection Protection Act preferred
- Ability to learn rules, regulations, laws and methods of collection, skip tracing and due diligence
- Excellent analytical, communication, and negotiating skills
- Ability to work well on a team and focus on results; adaptable and flexible
- Solid PC experience and typing skills
JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.