CIB – Investor Services – GFS Key Client Change – Project Manager – Vice President
CIB - Investor Services - GFS Key Client Change – Project Manager - Vice President - London
JPMorgan Worldwide Securities Services (WSS), a division of JPMorgan Chase Bank, N.A., is a global industry leader with $15.2 trillion in assets under custody. JPMorgan provides innovative custody, fund accounting and administration and securities services to the world's largest institutional investors, alternative asset managers and debt and equity issuers. WSS leverages its scale and capabilities in more than 90 markets to help clients optimize efficiency, mitigate risk and enhance revenue through a broad range of investor services as well as securities clearance, collateral management and alternative investment services.
Part of Worldwide Securities Services (WSS), Investor Operations Services (IOS) provides outsourcing services to asset managers, spanning full outsource and lift-outs to modular offerings/propositions. The Client Change Team within IOS Middle Office is responsible for driving continuous evolution of business capabilities and operating model by delivering changes mandated by the Client in close interaction with the rest of the WSS organization, including but not limited to: Relationship Managers, Product, Technology, Fund Accounting, Cash Administration, Operational Risk, Compliance Reporting, etc.
Job Responsibilities
The ideal candidate will possess experience in the financial services sector, preferably in either the back or middle office of a fund manager or in an Operations or Change team within a service provider. Reporting to the Head of Client Change, an individual will be responsible for:
· End-to-end project delivery, including development and execution of project and test plans, project governance, communication, issue and risk tracking, internal and external stakeholder management
· Partnering with SMEs across multiple functions and locations to d evelop business and functional requirements and process flow documents, where appropriate
· Partnering with BAU Line Managers to identify and implement internal process improvement opportunities addressing STP, capacity, controls, strategic change agenda, etc.
· Oversight of several PMs, including capacity planning, prioritization, deadline management, issue resolution and career development
Qualifications:
Qualifications:
· Significant practitioner experience in Project and Change Management. PMP/Prince or comparable qualifications strongly preferred
· Exceptional client focus
· Proven track record of successfully managing multiple initiatives simultaneously
· Strong people management skills with a focus on developing talent delivering through others. Past experience in managing a team strongly preferred
· Exceptional multi-tasking, prioritization and time management abilities
· Flexible and creative thinker able to challenge status quo, probe for details to develop alternative solutions and recommendations for change
· Excellent communication, presentation and influencing skills, proven ability to develop collaborative relationships with business partners and clients at all levels
· Ability to synthesize information across products, systems and functions to ensure holistic approach to requirements, implementation approach and final deliverable
· Self-starter, with a very strong sense of ownership and result-orientation
· Resiliency and ability to maintain positive attitude in face of challenge and uncertainty
· Proven leadership skills
· Cost- and control-focused mindset
About J.P. Morgan Corporate Investment Bank
J.P. Morgan's Corporate Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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