Citrix Operations Manager – International Law Firm recruitment

Responsibilities:

• Responsible for all activities relating to computer operations in the client/server environment

• Responsible day to day operational management of voice and data networks, security, client/server platforms, network backup and disaster recovery and related automation platforms, network operational performance monitoring tools consistent with Firm standards (e.g., network operations management/monitoring, etc.) and methods

• Define and manage ongoing network and client/server operations requirements, analysis, selection, design, development, implementation, network and client/server operations testing and network and client/server operations support methodologies processes, procedures and best practices to continuously improve quality and delivery

• Work with the IT management and staff to integrate and continually improve operations program/project management methods and practices

• Oversee the development, analysis and recommendation of vendors based on prioritized evaluation criteria

• Create and manage strategic vendor relationships

• Ensure that projects are delivered within the approved time and budget parameters

• Monitor Service Level Agreements and make recommendations of how improvements can be made

Requirements:

• Bachelor Degree in Computer Science

• Min. 8 years experience with Citrix including Presentation Server 4.5, Citrix Access Gateway, Citrix NetScaler, Web Interface, Resource Manager and Installation Manager, Network hardware, client/server hardware and software platforms, voice and data switches and routers, telecommunications protocols and standards, voice and data infrastructure tools and services

• Solid experience with desktop operating systems, desktop design, development, testing, migration and support of new or upgraded software including Microsoft operating systems

• Experience with Active Directory, Group Policy and Windows Patch Management

• Excellent knowledge of DHCP, DNS, WINS and Internet Protocols

• Experience with security products such as firewall encryption

• Virtual Server Experience desired

• Microsoft Terminal Services Experience

• Excellent communication skills

To apply, please submit your CV to anson@aptitudeasia.com