Claim Assistant, Operations Job in Webster 01570, Massachusetts US

MAPFRE/Commerce Insurance Company currently has an opening for a Claim Assistant to join the Claim Operations team in our Webster, MA location.

 

The Claim Assistant performs a variety of support functions in the Claim Operations department with some combination of the following:  Support Services, Image Services, Dispatch or Word Processing; answering general Claims department telephone calls; data entry; compiling and assembling information; assisting walk-in customers reporting a new loss by recording comprehensive accident details; answering procedural and coverage questions; performing other support activities as needed.

 

·          High School or equivalent plus 1-3 years of related experience.

·          Works as an individual contributor and learns the details of the job.

·          Applies knowledge to help solve moderately complex problems requiring independent thinking, with direction.

·          Must possess strong customer service, time-management, verbal and written communication skills, listening and comprehension skills. 

·          Must be able to interact well with others in a team environment.

·          Self-motivated individual with ability to follow work instructions accurately and perform job, at times, with minimal supervision in a fast-paced environment.

·          Familiarity with office equipment such as photocopiers, paper drills, printers, fax machines is required. 

·          Must possess solid PC skills with ability to quickly learn and use new software.  Typing requirement of 90 keystrokes required for Support Service function and 50 wpm required for Word Processing.

·          Adequate reading skills to identify documents, recognize priority items and determine handling direction. 

·          Knowledge of Insurance terminology helpful

 

About MAPFRE Insurance:

We are a leading property and casualty insurer committed to recognizing our employees as our most valuable resource. We are focused on attracting, developing, engaging and retaining quality employees to ensure mutual success. We offer competitive wages and benefits including: Health, Dental, Life, PTO, Holidays, 401(k), Profit Sharing, STD/LTD, Tuition Reimbursement, Flexible work schedules and a Casual attire environment.

Our Employee Value Proposition:

We have earned a solid reputation as a "great place to work."  Our employees have stated that we offer the following:

Competitive Total Compensation/Benefit Package
Financially Stable Company
Future Career Opportunities
Respect
Convenient Company Locations
Job-Interests Alignment
Quality Management and Colleagues
Strong People Management Practices
Quality Senior Leadership Reputation
Employee Empowerment

 

To apply for this position, please click the "Apply" button below.

An Equal Opportunity Employer

 

American Commerce Insurance Company | The Commerce Insurance Company | Commerce West Insurance Company |

Citation Insurance Company | MAPFRE Insurance Company | MAPFRE Insurance Company of Florida |MAPFRE Insurance Company of New York