Claims Adjuster Job in Jacksonville 32207, Florida US

The Suddath Companies, a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services, is searching for a Claims Adjuster to join our team!

 

Please visit our website at www.suddathrelocation.com to learn more about our organization.

Responsibilities:

·        Provide fair and accurate claim settlements while providing world class customer service to all of our stakeholders

·        Communicate with claimant regarding the procedure for filing a claim

·        Review claim information and other records to ascertain completeness and validity of claim

·        Oversee the arrangement, inspection and repair of damaged goods; monitor performance of contractors to insure repair is performed satisfactorily and timely

·        Correspond with all parties involved in the settlement of claim

·        Compute and calculate amount of claim; claimant is paid the amount due according to settlement agreement and company procedures

·        Determine which carrier is liable for damage of shipment; If chargeable, prepare a claims package with invoice and all documentation to support the settlement     

 

Requirements:

·        High school diploma required; Bachelor’s degree preferred

·        2+ years experience in relocation or closely related customer service industry; claims experience preferred

·        Excellent verbal and written communication skills

·        Highly customer service oriented; detail oriented

·        Ability to prioritize and re-prioritize as situations and needs change throughout the workday

·        Ability to multitask and organize workflow to meet deadlines

·        Knowledge of Microsoft Office Suite (Word and Excel)  

·        Teamwork and interpersonal skills required

 

Benefits and Perks:

·        Medical/dental/vision insurance

·        401(k) plan with company match

·        Paid holidays

·        Accrued Paid Time Off starting at 14 days per year

·        Vacation purchase options

·        Company culture committed to giving back to our communities (United Way, 2011 MS MudRun, companywide Go-Green initiatives, American Diabetes Association, American Heart Association, Humane Society, Susan G. Komen for the Cure

 

Suddath is an Equal Opportunity Employer