Claims and Distributions Administrator Job in Chorley PR7 4EX, North West UK
Are you passionate about customer service? Are you looking for a challenge? If so, this may be the role for you. We are looking to recruit a Temporary Claims and Distributions Administrator for approximately 3 months who will be responsible for:
•Referring cases to chosen debt management companies via email
•Proof reading all proposals returned from clients and progress case to the relevant stage
•Checking and ensuring that confidential information (on the system and documentation received) correspond
•Sending confidential information to clients, together with letters and texts requesting relevant documentation
•Logging information on our bespoke system and updating the system with new information received from clients
•Putting together questionnaires and proposals to send to clients
•Printing and packing any letters generated by the Call Centre
•General support for the drafting team.
The successful applicant must have previous experience within a similar role and be confident managing own work loads. A good telephone manner is needed to provide excellent customer service and you will also have good written skills. A high level of accuracy and attention to detail is essential and you must be confident working to targets.
The company operating hours are between 08:00am and 08:00pm over a 6 day pattern. Shifts are on a rota pattern of 5 days a week with early, late and Saturday cover required. Our standard contracted hours are 37.5 hours, full time.