Claims Business Systems Analyst III Job in Portland, Oregon US
Claims Business Systems Analyst III
As a creative and flexible key member of the Data and Information Management Enhancement team, you will help transform healthcare delivery through the use of data and information. The Business Systems Analyst III will serve as a liaison between the business, model and report development teams, and Information Services to help drive business performance management, reporting capabilities, and analytic best practices. Responsibilities include support for organization information tool requirements, implementation and ongoing maintenance and support as well as end user security, migration to new environments and versions, troubleshooting, and other day to day support of business intelligence and financial systems. The BSA III will also be responsible for the development of processes and procedures to administer Cognos 8 applications; submission of solution recommendations for best practices and standards; analysis of business requirements for application upgrades and recommending actions to stakeholders and management; assisting with systems administration support for Cognos Planning and Cognos BI applications, and to administer and support reporting tool capabilities for report and package developers. Essential Functions: - In collaboration with KPIT and business clients, lead/manage major projects to ensure that information applications are implemented or upgraded to meet business requirements. These efforts are large in size, complex, and carry significant risk/reward and visibility - Apply business area expertise to define and frame complex, multi-dimensional projects, developing the goals, direction, methodology, work plan and schedule - Establish contracts and work plan with KPIT and business clients to delineate the scope and achieve the desired outcomes of the project - Work with IT and Business to plan testing cycles and design test cases - Manage and implement system enhancements that improve business processes - Understand and articulate business requirements based on process engineering - Act as IT liaison for technical requirements - Provide overall project management for the development of business information systems, ensuring desired outcomes are met on schedule and within budget - Ensure integration with other business applications, and consistency with established data/information standards - Collaborate/consult with other KP regions and KPIT to share design ideas and establish needed common definitions or work processes - Analyze workflow, identifying operational issues - Work collaboratively with operations and KPIT staff to implement workflow or system improvements necessary to meet business information needs and user requirements - Manage the development of user documentation and training materials - Develop content, and in some cases provide training for new business applications - Provides leadership and direction to Business systems team in accordance with overall strategic direction of the group - Serves as content expert - Acts as a mentor to Business System team - Develop applications that combine data from existing sources, tailored to specific user groups and business needs - Work with key system users to identify user requirements and continuously improve their ability to access information easily and efficiently - Ensure consistency with established data and application standards - Perform other duties as requested Qualifications: Basic Qualifications: - 5 years analytical or systems support experience - BS/BA degree in a quantitative or technical discipline, or equivalent knowledge and experience - Strong proficiency in the use of current software, including SAS/SQL, Oracle and Teradata, and Microsoft Office - Proven ability to conduct, interpret and present quantitative/qualitative analysis - Ability to design and (when necessary) deliver formal training programs to application users - In depth knowledge of business units - Experience in process engineering - Expert knowledge of relevant service delivery/insurance/finance business units - Proven skills in project management, including the following attributes: efficient, collaborative, candid, open, and results-oriented - Ability to establish clear performance contracts and project work plans - Strong interpersonal and communication skills - Be assertive, objective and be able to confront clients with difficult issues Preferred Qualifications: - 10 years of analytical experience at KPNW - 2 years project management experience - Advanced degree in a quantitative or technical discipline. - Specific and broad knowledge of KPNW operations, KP applications, and KP HealthConnect, including Hyperspace, Clarity and Chronicles - Expertise in multiple business units (service delivery, insurance, finance) Salary Range: $75,720 - $103,680