Claims Manager
LIBERTY Dental Plan has an exciting opportunity for a Claims Manager to join our growing company. Reporting to the Director of Claims in Irvine, California, the Claims Manager for the Las Vegas office will be responsible for the daily management of the Claims department. Oversee daily workflow and productivity, meet the department’s business goals and objectives, and collaborate with the Irvine management staff.
- Manage staff: determine staffing needs, set goals, interview, select, coach and evaluate performance of approximately 7-10 employees
- Plan and oversee work assignments and recommend staff adjustment
- Ensure staff is properly trained and assist in developing written training materials and procedures
- Participate in developing and implementing enhancements and new processes and methods within the claims program
- Maintain, publish and communicate detailed operations metrics
- Deal with complex claim issues
- Examine and approve cases handled by department supervisors and ensure prompt and accurate processing of claims
- Collaborate with senior leadership, local and central office management
- Communicate, implement, and monitor compliance of company policies and procedures
Qualifications:
- Minimum 5 years of managerial experience, highly preferred in a claims management or related area
- 3 years of business experience in the insurance industry
- 2 years of dental office experience preferred
- Associate Degree or professional and technical experience equivalent preferred
- Requires proficiency with US English
- Effective conflict management
- Strong organizational skills, time management, and multi-tasking
- Interpersonal and communication skillls to work effectively with all levels of staff
- Ability to be discreet and confidential related to all projects
- Proficiency with Microsoft Office tools (Word, Excel, Access)
- Advanced analytical skills for reporting and analysis
- Demonstrated ability to work independently and meet objectives
In addition to a base salary we offer excellent benefits including medical, dental, vision, disability, life insurance, a 401(k) company match, paid holidays, and paid time off.
View additional job opportunities and learn more about LDP, visit our website at www.libertydentalplan.com.
LIBERTY Dental Plan is a Dental Benefit Corporation headquartered in Irvine, CA. Celebrating 10 years of service, we are one of the nation’s fastest growing dental plans with a robust and advanced infrastructure which includes one of the most comprehensive Quality Management and Improvement Programs in the nation. LIBERTY Dental Plan provides a very unique combination of accountability (service), availability (management involvement) and competitive pricing (affordability). We provide dental programs to employer groups, individuals, associations, Labor Unions, Taft Hartley Trust Funds, municipalities and government sponsored programs.
