Claims Representative – Liability
Job ID: 00096786
Location: FL - Fort Myers
Relocation Provided: None
Education Required: Bachelors Degree
Experience Required: None
Position Description:
I
Find out how you can become a dynamic part of our growing team!
We are looking for results-driven, customer service focused individuals who have a sincere interest in helping people to build a rewarding long-term career with us as a Liability Claims Representative!
Our Liability Claims Representatives will:
o Conduct field or office based bodily injury investigations for individuals involved in accidents.
o Use claims handling software, company car, laptop, and digital camera to determine the value of a loss in a paperless environment.
o Use strong customer service skills to negotiate with policyholders, claimants, or attorneys to settle the claim.
If you have the following:
o Bachelors Degree.
o Excellent customer service and communication skills
o Ability to learn about insurance policies and identify how its coverage applies to a particular loss.
o Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, fraud investigators, attorneys, expert witnesses and medical professionals.
o Valid driver's license.
If you are looking for the following in your next career move:
o Paid training through the award winning and industry leading University of Farmers.
o Total Rewards benefits package, 401K, and a competitive starting salary.
o Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.
Then Farmers Insurance is the place for you!
Bilingual candidates may be eligible to earn multilingual pay!
Candidates must be able to attend a company paid 2 week off-site training course in Westlake, California.
Position Requirements:
Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits).
Adjusts all types of claims.
Inspects damaged property and vehicles, and determines claims related damage.
Estimates the cost of repair or replacement of damaged or stolen property and vehicles.
Determines and reports on subrogation potential.
Initiates the sale of salvage vehicles, personal property, and miscellaneous salvage items.
Reports theft, fraud, and arson losses as required to state and industry agencies.
Performs most duties on an individual basis, and work has a direct bearing on Management results.
Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims.
Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.
Performs other duties as assigned.
Position Attributes:
Enter preferred skills and abilities.
