Claims Senior Service Specialist Job in San Antonio, Texas US
Claims Senior Service Specialist
Voted one of the World?s Leading Top 100 Companies by Forbes magazine Do you have a passion for helping others? Can you work independently? Manage your time efficiently? Are you looking to accelerate your career with a world-renowned company? Allstate Insurance Company has an exceptional career opportunity for a Claims Service Specialist in San Antonio, TX. A vital role in helping to deliver a superior customer experience! Our customers need us the most when they file a claim. As an Allstate Claims Service Specialist, you will play a vital role to ensure we deliver on our promise to help restore people?s lives after they?ve experienced a loss. Each day you will be responsible for managing a steady volume of new claims involving property, auto liability and/or casualty. Most importantly, you will work with our customers to guide them through the claims process in a caring and professional manner. You will handle every step from managing incoming calls and data entry, to filing reports and mail support. Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement. Specific responsibilities include: Telephone interaction with customers Typing and data entry Filing reports and customer information Other administrative duties as assigned. Ability to lift up to 20 lbs. Begin a challenging and rewarding career in claims! This is your chance to use your compassion and intellect to help make a meaningful difference in people?s lives. It is highly stimulating work that will require you to assimilate data, evaluate facts and negotiate solutions to complex problems. Every day presents different learning and growth opportunities. You will be exposed to a variety of specialized industries, including legal, medical and construction, as well as advanced computer and IT systems. In the process, you will gain a broad range of professional skills that will be equally applicable and highly valuable no matter where your career takes you. Start your career in a stable industry that offers nationwide opportunities for advancement. Becoming an Allstate Claims Service Specialist is just the beginning! Hear what current employees have to say about working at Allstate: www.allstate.com/Allstate/content/refresh-videos/HR/Allstate_General_Hiring.wmv Compensation and other important information: Excellent benefits starting on your first day of employment, including 401K, health, dental, vision and life insurance. . Qualifications Ideal qualifications: High School Diploma/General Education Diploma (GED) plus one year of customer service experience in an office environment Excellent customer service skills and a passion to help others Ability to be a self-starter and work independently Excellent time management skills Strong written and verbal communication skills Strong computer typing and grammar skills Fluency in Spanish and English is especially desirable Join our award-winning team! Diversity balance innovation and providing an environment where employees can thrive. These are all core values at Allstate and we have the awards to prove it: T he World?s Leading Top 100 Companies ? Forbes magazine Diversity Elite - America?s Best 50 Companies for Minorities ? For tune magazine 100 Best Companies for Working Mothers ? Working Mother magazine Top 40 Best Companies for Hispanics to Work ? Hispanic Business magazine Top 10 Companies for African Americans to Work ? DiversityInc Top 100 Best Places to Work in IT ? Computerworld magazine Top 100 Companies for Employee Training and Development ? Training magazine