Claims Technical Assistant
At Gallagher Bassett Services, Inc. we are constantly seeking skilled professionals who are up for a challenge and take exceptional performance to heart. The professionals we hire help us maintain our reputation as one of the most progressive property/casualty third party claims service organizations in our industry and throughout the world. Gallager Bassett Services, Inc. (GB) provides services to Fortune 1000 companies throughout 100 offices worldwide. For the past several years GB has ranked among the largest TPA's by Business Insurance Magazine and was also a recipient of the Business Insurance Readers' Choice award for "Best Third Party Claims Administrator." If you're looking for a professional career with an industry leader then you have come to the right place. Wherever your interests lie, we're sure you will agree on one thing: our continued prosperity hinges on our greatest resource --- our people.
Position Summary:
As a Technical Assistant in Claims Management, you will assist Branch and Area Managers and Supervisors in the overall branch workflows, including - but not limited to - the following duties:
- General office duties and clerical responsibilities including answering telephones, filing, mail processing,
- Creating letters, memos, envelopes, reports, and certificates of insurance
- Taking dictation as requested
- Reviewing forms for accuracy and completeness
- Perform more advanced clerical functions related to the PC and various computer applications, including macro development, creating document templates, etc.
- Participate in special projects as assigned
Additional Considerations:
- Knowledge of Workers' Compensation insurance preferred
Required:
- High school education or equivalent
- Ability to use MS Office 2007/2010 applications, particularly Word and Excel
Desired:
- Prior experience in a professional office environment
- Some advanced training or education related to business and office services, technologies, etc.
- Knowledge of a variety of business office and administrative processes
- Familiar with PRX/voice mail systems
- Multilingual
Work Traits:
- Ability to interact professionally with all levels of office/technical staff, management and clients
- Solid verbal and written communication, reading and analytical skills.
- Good Communications skills
- Solid math and vocabulary skills
U.S. Eligibility Requirements:
- Interested candidates must submit an application and resume/CV online to be considered
- Must be 18 years of age or older
- Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
- Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
- Must be willing to execute Gallagher’s Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure
Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.
Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
