Claims/Policy Processing Clerk Job in Round Rock 78660, Texas US
Job Purpose:
Handles customer inquiries and policy transactions related to claims and underwriting.
Duties:
* Prepares work to be accomplished by sorting, organizing, and recording insurance applications and claims forms.
* Verifies insurance policy applications and claims forms by reviewing completeness and accuracy; resolving discrepancies and problems; contacting applicants, agents, or claimants for clarification or additional information.
* Prepares new insurance policies by creating policyholder file; entering policy information.
* Helps policyholders by answering questions and responding to requests.
* Prepares information and reports by collecting, analyzing, and summarizing data and trends.
* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
* Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
*Assists with all areas as needed.
Skills/Qualifications:
Two Years Property and Casualty Claims or Underwriting Experience, Strong Verbal and Written Communication Skills, Documentation Skills, Analyzing Information, PC Proficiency, Customer Service, Microsoft Office Skills, Problem Solving, Excellent Employment and Personal References, Bilingual (English and Spanish) a Plus.
Preferred Requirements:
Licensed Texas Property and Casualty Insurance Agent
Licensed Texas Property and Casualty Claims Adjuster
(Please, Property and Casualty experience only; no medical insurance.)
If you possess these requirements and skills, please submit your resume and cover letter with salary requirements to hiring@tpfm.org .