CLIENT DATA ANALYST recruitment
The role is for a Client Data Analyst and will be based within the Company’s offices in the city of Edinburgh. This role will report to the Head of Global Data Management and support the design and implementation of the Company’s global client data management strategy. Specifically, this role will facilitate the development of a consolidated strategy, supporting solution designs and a prioritised implementation roadmap. The successful candidate will develop and maintain client data accuracy, quality and help manage the client opportunity through insightful reporting and analysis.
Core Responsibilities:
- Supports the CRM architecture roadmap development.
- Develops and maintains up-to-date and accurate global client contact records and base data.
- Monitors and ensure completeness, cleanliness and consistency of client data across all markets.
- Introduces a series of business/sales processes to drive data capture accuracy.
- Undertakes detailed data mining to identify clients at risk and cross-selling opportunities.
- Delivers series of regular client MI on key client requests to inform key decision-making forums.
- Provide regular analytics to inform sales management about activity and pipeline.
- Identifies and implements competitor best practice in CRM applications.
- Manages excellent relationships with Sales and Client stakeholders to deliver requisite views.
Core Skills:
- Exceptional analytical skills and good grasp of basic business intelligence fundamentals.
- Accuracy.
- Attention to detail.
- Ability to meet deadlines.
Core Requirements:
- Experience of implementing CRM systems in multiple markets.
- Experience of data rich environments and data policy.
- Understanding and experience of sales and relationship management processes / practices.
- Grounding in business intelligence and analytical disciplines.
- Ability to build effective relationships with multiple stakeholders.
Core-Asset Consulting offer specialist recruitment services to the Investment Banking, Financial Services, Secretarial Support, and Human Resources markets across Scotland.
"People are the core asset of every business"