Client Onboarding Manager Europe, Capital Markets
My client needs an exceptional client onboarding individual to come into this role which is trading floor based. There are 3 key elements to this:
Client Onboarding – Manage the process, delegating to reports where necessary but delivering a flawless model ensuring best practice at all times and ensuring an excellent level of Relationship Management at all times
KYC Regulatory framework – Ensure that the team and adjacent functions are up to date with all current and impending regulations around a KYC and onboarding framework including all PEP’s, Due Diligence and Sanctions applicable, then the wider perspective as regards EMIR, MIFID, FATCA and Dodd Frank legislation
Reporting Presence – Report to the board, other departments, heads of CXO as regards departmental activities, deliver with gravitas, establish excellent communication with adjacent departments, build trust respect and ensure that anyone who needs to contribute information towards the completion of an onboarding process does so in the best possible manner
Bulleted duties:
- Close Interaction with Global Sales teams (Chiefly FICC coverage, plus some OTC Swaps in Rates and Credit) to offer best service to new clients through the onboarding process
- Procure and present fully complete client KYC AML files
- Project manage the team integration with adjacent functions such as credit, legal and operations to complete the process
- Maintain integrity of Data on onboarding system
- Post onboarding - ensure client satisfaction is maintained at all times – offer exemplary after care diligence and liaise with operations to ensure no errors as regards trading process
- Establish position as an integral point of contact for all departments with vested interest in the process: compliance, legal, front office, operations, board
Candidates will need to have held a senior position in this field, perhaps as a UK or European Head or a VP for Markets Onboarding. FICC Coverage is mandatory; subject matter expertise in FX, Fixed Income, Interest Rate Swaps and CDS.
The role is permanent and comes with a job spec.
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