Client Operations Administrator recruitment
A fantastic opportunity has arisen for a motivated and dedicated administrator to join a leading, Iconic bank. As a Client Operations Administrator you will be responsible for end to end administration for account holders. Work in a fun and friendly collaborative team environment where your superior administration skills are key to maintaining the high level of service Macquarie are renowned for.
Banking and Financial Services Group (BFS) is the primary relationship manager for Macquarie's retail client base in Australia, New Zealand, Asia, North America and Europe. Products and services include wealth management, stockbroking and retail lending and banking solutions such as residential and commercial mortgages, investment lending, credit cards and relationship banking to businesses and professionals.
The Macquarie Banking and Financial Services (BFS) - Service Operations division provides a consistent, yet specialised client experience for a range of client types. With over 700 staff our scalable business model is designed to provide the highest level of service for products such as cash, term deposits, money market, wrap, super, insurance, broking and mortgages.
Day to day responsibilities in this role will be;
- Processing new applications and additional deposits as well as changes to existing client / adviser records
- Processing redemptions within daily deadlines
- Opening, sorting, scanning and indexing mail
- Co-ordination of outbound mail campaigns, statements and fulfilment items.
- Assisting in inbound and outbound cheque flows and other miscellaneous tasks relating to document management
To be successful in this position you will have;
- Excellent communication skills both written and verbal.
- Previous administration experience preferably in a Financial services environment
- Outstanding time management and organisational ability
- The motivation to always ensure the highest level of service for the client.
- Accountability for tasks and individual ownership of team goals.
This is an excellent opportunity for an enthusiastic and forward thinking individual to join the award winning service team. This role will offer the opportunity to expand your cash investment knowledge and training in a professional and supportive team environment .