Client Product Trainer recruitment
Responsibilities
The Associate Product Specialist plays key role in improving Moody's Analytic's sales retention and growth objectives through: a) providing a high level of client servicing and b) assisting clients in more intelligently using Moody's products and services, thereby increasing usage rates; c) identifying leads and cross-selling opportunities
- Work with sales professionals to identify clients who may need or benefit from added guidance on the effective use of Moody's products as analytical and informational tools.
- Assist in the identification of clients who may be underutilizing MDC and other products.
- Provide training as needed for both new and existing products and as requested from clients.
- Conduct in person meetings to reinforce usage of Moody's research products.
- Provide feedback on product ideas and improvements
- Provide leads for sales teams
- Provide telephone assistance to clients requesting advice on usage of relevant products
Qualifications
- Bachelor's degree in business preferred.
- 2 yrs + experience in client service support /1 yr+ experience in sales or sales support.
- 1-2 yrs client training experience a plus.
- Excellent computer skills.
- Confident manner, highly motivated and ability to manage own schedule.
- Strong communication and interpersonal skills.
- General understanding of capital markets, especially the dynamics related to credit, lending and the bond markets.
- Exposure to investment research products, and large financial information providers is a plus.
- Interest in pursuing a career in sales or marketing
- 25-30% Travel
This job description is issued as a guideline to assist you in your duties, it is not exhaustive and we would be pleased to discuss any constructive comments you may have. Because of the evolving nature and changing demands of our business this job description may be subject to change. You may, on occasion, be required to undertake additional or other duties within the context of this job description, and according to the needs of the business.
Working at Moody's
Our views matter. So will yours.
The views of each Moody's employee matter and, collectively, those views contribute to our ability to serve credit-sensitive markets worldwide. Diverse opinions are encouraged and leverage the depth and breadth of experiences that our employees bring to work each day. We expect Moody's employees to be accessible and collaborative and, in return, Moody's offers a work environment that promotes intellectual curiosity, analytical rigor and collegiality. Our people and our environment uphold our core values of integrity, insight, intellectual leadership, inclusion and independence.
Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $2.3 billion in 2011, employs approximately 6,100 people worldwide and maintains a presence in 28 countries. Further information is available at www.moodys.com.
Equal Employment Opportunity
Moody's is an equal opportunity employer.