Client Relationship Manager Job in Fresno 93727, California Us
Healing the healthcare system starts with you. It starts with the chain of events you initiate when you work with McKesson Provider Technologies - a chain that extends across the country and results in millions of people getting more from their healthcare.
McKesson Provider Technologies delivers comprehensive solutions with the power to change the way healthcare is provided. Our capabilities extend beyond healthcare IT software to include automation and robotics, business process re-engineering, analytics and other services that connect healthcare providers, physicians, payors and patients across all care settings. Over 50 percent of U.S. hospitals use our solutions on a daily basis. We're also a leader in solutions that manage complex financial information and optimize resources and supply chain management. Ultimately, we're helping the system run smoother so that healthcare works for all of us.
Position Description
McKesson's Revenue Management Solutions team has an opening in Fresno, CA for a Client Manager. Client Manager responsibilites include:
Regularly conducts client meetings to review accounts receivable performance, payer issues and trends, client's business strategies, and physician compensation plans. Discussions and recommendations are expected to take into consideration McKesson's operations, local and national issues and trends as they affect the client and other issues as needed.
Ensures the appropriate preparation, analysis and presentation of all Client Management deliverables (including A/R measurement statistics and payer trends, fee schedules, ad hoc financial reports) ensuring their relevancy, accuracy and overall quality. This may require interaction with operations management, the McKesson National Support Center, and third party payers.
Responsible for managing all aspects of the business relationship with the customer.
Ensures that all appropriate resources are available and utilized effectively/efficiently to maximize overall business management services.
Develops and maintains positive client relations and coordinates with various functions within the company to ensure client requests are handled appropriately (i.e. within time and budget).
This position has authority to substantially affect the relationship between the company and a client, either from a financial or services/product standpoint. Position monitors/audits financial, reimbursement and information management services and is responsible for analyzing the billing effectiveness/cash flow and making recommendations to increase productivity and profitability. Utilizes their knowledge of the client/business, healthcare practice management and medical billing process/procedures to maximize performance relative to client relationship, client satisfaction, desired survey results and client/company financial performance indicators.
Minimum Requirements
Minimum of 5 years healthcare practice management and medical billing experience is required.
Candidates must possess a solid background in all aspects of physician revenue cycle management.
Demonstrated leadership skills
Excellent communication and presentation skills and a proven ability to work effectively with Physicians and Sr. Client Management.
Candidate must be proficient with Microsoft office products.
Regularly conducts client meetings to review accounts receivable performance, payer issues and trends, client's business strategies, and physician compensation plans. Discussions and recommendations are expected to take into consideration McKesson¿s operations, local and national issues and trends as they affect the client and other issues as needed.
Ensures the appropriate preparation, analysis and presentation of all Client Management deliverables (including A/R measurement statistics and payer trends, fee schedules, ad hoc financial reports) ensuring their relevancy, accuracy and overall quality. This may require interaction with operations management, the McKesson National Support Center, and third party payers.
Education
Bachelor's degree (B.A) in Business Administration, Healthcare Administration or related field from four year college or university is required. Masters Preferred.
Agency Statement
No agencies please.
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