Client Relationship Officer recruitment
• First point of contact for customers
• Answer all queries effectively
• Provide excellent service to clients
ANZ is accelerating the growth of its business in Asia. We realise that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and great opportunities that will enable the best in the market to thrive as part of our diverse team.
The Client Relationship Officer is the first point of contact for every client that visits the ANZ Signature Priority Banking Centre. The Client Relationship Officer personifies the brand of ANZ Signature Priority Banking through his / her disposition, attire and servicing of the clients' needs. Key responsibilities will include warmly greeting and welcoming clients to the Branch, attending all product queries and promoting products and services to customers.
The position holder should be highly professional and efficient at the front counter at all times. Additionally, you will receive all incoming faxes from clients and register them before taking it forward to the Client Associate / Relationship Manager. You will also be performing administrative duties at the end of the day.
Qualifications:
This being a front end and highly customer oriented role, the candidate should possess one year experience in a client servicing department, preferably in a banking domain. A diploma or degree holder will be preferred. It is mandatory for the candidate to possess a pleasant disposition, good communication and interpersonal skills and exhibit strong willingness to serve and service clients.
This is an opportunity to undertake a role offering exceptional opportunities for professional development with a broad range of career paths.
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