Client Service Manager, Dealer/Brokerage recruitment
The Company
Our client is an established global bank
The Role
You will act as part of a team or as sole point of contact for all inquiries regarding collateral management and derivatives margin management for the brokerage client base. Responsible for the overall implementation of higher service levels and client satisfaction through coverage responsiveness, knowledge and automation. Resolves escalated issues and develop action plans to mitigate future occurrences.
You will handle account reviews, regular activity analysis, problem investigation and resolution, cross selling initiatives, maintenance of proper account documentation, legal coordination, portfolio reporting and review, operational support, uncovering and reporting of potential credit/risk issues, technology deployment and support. Broader responsibilities include assisting clients and management in business development via client visits, introductions, presentations etc.
Your Profile
You are a degree holder with minimum 7 years in banking/securities/brokerage experience including experience in Sales or Client Relations. Strong interpersonal skills and client focus. Financial, analytic, and accounting ability. Ability to multi task and co-ordinate a large number of complex integrations accurately within tight time frames. Working knowledge of MS Word, Excel, PowerPoint and technical operating systems. Performs all work in compliance with Company policies and procedures.
Apply Today
Please send your resume, in WORD format and quote reference number HK9014, by clicking the apply button. Please note that only short-listed candidates will be contacted.