Client Service Manager- Transfer Pricing Job in New York 10001, New York US
Our Transfer Pricing group has a need for a Client Services Manager who will be the primary interface with an assigned segment of our growing client base. This professional will have experience and a successful track record in client services and/or sales. Daily contact (both inbound and outbound) with clients is required. The Client Services Manager will also be responsible for coordinating internal resources and departments when working with clients. ONESOURCE Transfer Pricing creates one convenient location for every aspect of your transfer pricing process. It's a complete solution that provides powerful software, comparables data, economic support, training, and outsourcing services.
Primary Duties Include:
- Negotiate and close renewal contracts with assigned clients
- Provide focused contact and assistance to clients based upon their needs and challenges ensuring client satisfaction and client loyalty
- Continually update client profile information in order to identify opportunities and problems early
- Provide assistance with software installation and upgrade processes
- Provide assistance with resolving technical/software issues
- Coordinate cyber and on-site trainings for clients
- Ensure existing clients have the most up-to-date programs, databases and learning tools
- Provide assistance to the new Regional Sales Managers when selling additional products and to the Professional Services Group for client related matters
- Continually seek opportunities and develop programs to positively impact the client experience
- Negotiate and close contracts for additional products and services with assigned clients.
At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted news organization.
- Five+ years' experience in sales and renewals of software and services to existing customer base
- Sales experience and track record of achieving/exceeding target quotas and other sales and renewal metrics
- Transfer Pricing experience preferred
- A quality team player that will foster clear client service focus
- Experience working with longer sales cycles
- Strong communication skills
- Strong interpersonal skills
- Bachelors degree required
Additional Information
Thomson Reuters offers an outstanding benefits package that start on day one of employment, including a generous 401K plan, tuition reimbursement, an excellent vacation/time off policy, bonus potential, and the ability to telecommute.
Compensation is a base salary with approximately 30-50% bonus/commission related to client retention.
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit careers.thomsonreuters.com.
More information about Thomson Reuters can be found on thomsonreuters.com.
