Client Services Associate Merchant Services Orange County Credit Card Processing Client Services Rep Job in Irvine 92656, California US
Client Services Associate – Merchant Services
Are you looking for an exciting client services opportunity dealing with emerging market technology firms from around the world? Are you experienced in merchant services? If so, we want to meet you.
We are a leading provider of merchant services to global businesses in unique and emerging business categories.
Position Requirements:
- 2+ Years’ Experience in a Client Services Role Within Merchant Services
- Strong Computer Skills (Outlook, Excel, Word, Adobe PDF, Scanning, Internet)
- Excellent Communication (phone and email)
- Exceptional Customer Service Skills
- Full Understanding of Pre-Underwriting, Packaging and Application Submission
- Detail Oriented
- Ability to Prioritize
Nice to Have Skills:
- Bachelor’s Degree
- Terminal Deployment
- Payment Gateway Experience
- Agent Relations
- Analytical Reporting
Duties:
- Develop and Maintain Strong Client Relationships
- Respond to Calls, Emails and Chats from Potential Clients From All Countries
- Work With Merchant to Understand Their Business Model
- Provide Merchant With Appropriate Solutions From Our Full Range of Services
- Send Merchant Proposal and Application
- Work Closely With Merchant From Documentation Collection Through Integration
- Work Closely With Underwriting
- Serves as a Focal Point for Customer Services Issues
What’s In It for You?
- Competitive compensation package including base salary, opportunity for bonus, opportunity for residual income
- Medical benefits
- Paid time off during the holiday shut down
- Holidays
- Generous vacation
- Corporate events
- Fun, upbeat business casual office setting
We are looking for candidates who are not only qualified and knowledgeable, but also have the drive to grow professionally within a rewarding work environment.
This is a full-time, on-site position based in Irvine, CA. For consideration please forward your resumes to: fionafife@gmail.com