Client Services Director

 

Have you wondered what it’s like to work for one of BC’s Top Employers?

Well, come work for FINCAD and find out. Since 2009, we have been recognized as being one of BC’s Top Employers for 5 consecutive years.

Are you passionate about working with a team that creates world class software? Are you a firm believer of putting customers first and doing what it takes to make customers successful? Do you have an untapped interest in the financial markets?  Do you want to work in a dynamic environment with colleagues who are striving to meet high growth objectives?  And perhaps you’d like to work with smart, passionate, and all-around awesome people? If so, you should keep reading…

The Opportunity

Headquartered just outside Vancouver, BC, with an office in Dublin, Ireland, FINCAD has been providing software to the financial industry for more than 20 years and is the leading provider of financial analytics technology, enabling global market participants to make informed hedging and investment decisions. FINCAD’s solutions support the valuation, reporting and risk management of derivatives and fixed income portfolios.

With one of FINCAD’s core values being “Customers First”, this role is critical to the growth and success of the company. We are looking for a Client Services Director to lead our talented global client services team in providing world class pre-sales, post-sales support, and professional services to our global client base.

About You

I am a highly organized, driven, results focused senior professional with a keen interest in technology and finance. I truly believe that customer satisfaction is the backbone to the success of any company.  My passion for technical sales excellence and customer success is such that people around me get inspired to deliver the same level of service excellence as I do.  I take pride in my track record of building and leading high performing teams. My analytical mind and systems thinking approach enables me to put in place efficient and scalable systems and processes. I am looking to join a growing company that truly values teamwork, honesty, integrity, delivering results, and putting customers first.

What We Will Ask of You

Reporting to the Vice President, Sales Client Services, the Director of Client Services will be responsible globally for ensuring exceptional partnership with FINCAD Sales and exceptional service is provided to our clients across our 3 different and very technical solutions. More specially, the Director of Client Services is expected to:

What You’ll Need

What’s In It for You?

In addition to our competitive compensation and benefits package, we offer all employees:

Next Steps

If you are a fast learner, a team player who can work independently, a good listener who can work well under pressure, a professional who is accountable and reliable, and you possess a positive attitude; you are a perfect fit for this dynamic, fun, fast-growing company.

To apply for this exciting opportunity to learn and grow in the software and finance industry, please email your resume with a cover letter to CSDirector@fincad.com.

As well, you can visit our website to learn more about us.  http://www.fincad.com

We look forward to meeting you!

May 3, 2013 • Tags:  • Posted in: Financial

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