Client Services Director – Investor Relations recruitment
The fund pursues a global multi-strategy approach to investing, seeking to achieve above-average risk-adjusted returns. Their global investment strategies include: Relative Value Fundamental Equity, Statistical Arbitrage, Fixed Income, Merger Arbitrage, Futures/Currency, and Options among others.
Job Function Summary
This position will have oversight of the Client Services function. The individual will gain exposure to many areas of the firm, including operations, accounting, tax, legal and compliance. This position will have a heavy emphasis on managing investor inquiries, documentation, and database management,
Principal Responsibilities:
• Ensure appropriate level of responsiveness to investor phone calls, emails and inquiries to fund administrator (as needed).
• Liaise with investors and fund administrator regarding inquiries about subscriptions/ redemptions/transfers
• Manage the production of marketing materials and website updates
• Complete a variety of special projects
• Manage other members of team (currently three)
• Ensure Client Services function is compliant with all industry laws and regulations
Qualifications/Skills Required:
- Minimum of five years of experience in a client services role at a hedge fund or hedge fund administrator.
- Knowledge of AML procedures relating to hedge fund investors and prospects.
- Experience with investor-related reporting – e.g., CRM, Blue Sky, capital activity
- Demonstrated outstanding educational and professional background
- Prior experience managing a small team of staff
- Comfortable interacting with diverse investors including institutions, high net worth individuals, family offices, pension funds and fund of funds
- Excellent computer skills (Excel, PowerPoint, and Word)
- Solid communication skills and strong interpersonal skills
- Ability to work independently but also as part of a strong team
- Highly organized and detail oriented
- Strong ability to adjust to changing industry and entrepreneurial environment