Client Services Manager Job in Brattleboro 05031, Vermont Us
Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career and learn the business? We're Bayada Nurses-a leading home health care company-and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Client Services Managers at Bayada Nurses lead field staff in providing superior customer service and quality home care. Focused on delivery and coordination of client services, you'll manage your caseload while proactively growing it through long-term relationship building with clients, referral sources, payors and community organizations. With responsibility for building your team and managing emergent scheduling issues, you'll recruit similarly minded, qualified staff while developing strong, communicative relationships with them. In addition, you'll maintain effective fiscal management of your caseload by monitoring metrics (gross margin, OT, unfilled hours, etc.) while partnering with Clinical Managers to provide supervision and support to field employees.
* four year college degree (prior health care, home care and recruiting experience preferred)
* prior supervisory experience
* demonstrated record of successfully taking on increased responsibility (goal achievement)
* ambition to grow and advance beyond current position
* strong interpersonal, PC and communication skills (including solid phone marketing data entry ability)
* bilingual in Spanish and English a plus
With more than 140 offices in 18 states, the people of Bayada Nurses grow together. From comprehensive in-house orientation and training to ongoing mentoring and precepting, you'll feel the difference higher standards make. To learn more about this opportunity and to apply online, click "apply for this position online" below, or visit us at jobs.bayada.com.
