Client Services Quantitative Analyst recruitment
What we will ask of you:
A key contributor to FINCAD's success in the marketplace has been the outstanding level of product and subject matter expertise support provided to clients by Client Services.
The CS Quantitative Analyst will work within the Client Services Group to build a world class sales organization through a combination of expert knowledge of customer situations, need and envisioned solutions, expertise of FINCAD's solutions, as well as specific domain knowledge related to Quantitative Finance. Specifically they will:
- Provide quantitative pre-sales and post-sales support to FINCAD sales and support representatives for FINCAD products and services focusing on the new F3 suite - to enable the company to achieve its revenue targets and product objectives.
- Provide "quantitative demonstrations" of FINCAD F3 solutions that match confirmed customer needs. Design and develop a suite of example applications to best show the products capabilities and to highlight ease of integration.
- Provide training on FINCAD products internally and to customers.
- Ensure a consistently high level of product support is provided to assist the pre-sales process and help differentiate FINCAD F3 products and services from the competitors 'offerings.
- Proactively identify business needs/issues that can be met by using FINCAD products. Work closely with sales and prospects to understand their technical solution and leverage necessary FINCAD technical resources to bring maximum value to the relationship.
- Ensuring communication back to Product Management of client needs and requirements along with suitability of the product roadmaps to meet ongoing client demands.
- Ensure client satisfaction and successful sales cycles through a consistently high level of product and technical assistance.
- Document conversations and activities with all contacts in the FINCAD's CRM database.
- Clearly document all bugs and deficiencies within the FINCAD Support system and participate in their timely resolution.
- Work closely with colleagues to transition new clients from the pre-sales support phase to the post-sales support phase.
- Continually learn about FINCAD clients, industry and the financial instruments that are in the marketplace.
- Travel to and from the Dublin and Vancouver offices and customer sites is required
Experience, Knowledge and Skills:
- Ideally a doctorate degree (PhD) in a quantitative or mathematical discipline; at minimum a Masters
- Experience in Quantitative Finance and proficient in the concepts of the financial derivatives market and valuations.
- Familiarity with derivative pricing models and structured products.
- Hands-on experience pricing OTC derivatives from term sheets
- Excellent communication skills with the ability to communicate complex information over the phone or via email.
- Strong interpersonal skills with proven ability to build relationships quickly, ideally in a customer setting
- Thrive in a fast-paced, intellectually challenging environment; work well in pressure situations.
- Detail oriented with good planning and organizational abilities.
- Excellent OO based programming skills with knowledge of VB, C and C++ an advantage.
- Excellent Excel and Matlab skills required.
- Ideally, excellent knowledge of the Software development life cycle.
- Quick learner with commitment to acquire a high level of domain knowledge in Financial Instrument valuations through self and assisted studies.
- Strong sales orientation including hardworking, adaptable, desire to succeed, tenacity and extra efforts to proved value of FINCAD solutions to meet client needs.
- Able to work independently and as a Team Player
Next Steps:
If you are a fast learner, a team player who can work independently, a good listener who can work well under pressure, a professional who is accountable and reliable, and you possess a positive attitude; you are a perfect fit for this dynamic, fun, fast-growing company.
To apply for this exciting opportunity to learn and grow in the software and finance industry, please email your resume with a covering letter to g.wixted@fincad.com.