Client Technologies Analyst Job in Holyoke, Massachusetts US
Job Details:
The Client Technologies Analyst configures, installs, monitors and maintains IS users' desktop software and hardware. Provides consultation to IS users for all aspects of end-user computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues. Supports mobile workforce. Bachelor's Degree in Computer Science, Information Systems or related field or equivalent work experience required. Microsoft and Personal Computer Certifications (A+, Network+, MCDST) required. HP Desktop and Laptop Certification required. MSCE certification preferred. Five or more years of hands on experience with knowledge of installing complex applications, hardware and troubleshooting techniques required. Experience on multiple platforms including concepts of networking (LAN and WAN) and IS best practices required. Strong Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience required. PC Imaging and HP Printer experience required.
